General Terms and Conditions

📝 Natuarda Store Policy

Orders & Payment

  • We currently ship to the United States and Canada.

  • Secure payment options include PayPal, Visa, Mastercard, and Klarna.

Shipping

  • Free shipping on all orders.

  • Orders are processed within 1–2 business days.

  • Average delivery time is 3–7 business days, depending on your location.

Returns

  • Not satisfied with your order? Returns are accepted within 30 days of delivery.

  • Products must be unused, undamaged, and in their original packaging.

  • Return shipping costs are the responsibility of the customer.

Complaints / Support

  • For questions or concerns, contact us at support@natuarda.com.

  • We aim to respond within 24 hours on business days.

Liability

  • Natuarda is not responsible for damages caused by improper use of products, or for shipping delays caused by carriers.